Shipping Policy
We carry out all shipments to customers through secure courier services. All our deliveries are done in odorless packaging. The shipping label or final packages do not advertise the business or label the origin of our products for customer privacy and safety.
Delivery Timing
All our orders will get dispatched within 24 hours at most after payment is received; Once the parcel is dispatched we provide you the tracking number to trace parcel movement; All parcels are discreet and secure. (Jiffy bags & Boxes or Envelopes)
Shipping Fee & Courier
Standard Shipping is chargeable on all orders. Next Day Delivery Service is available for extra fees.
For USA nationwide DELIVERY. All national orders should arrive in 2 to 3 days. Orders going to the UK, Asia, Canada, Europe & UAE are usually delivered within 3 to 5 business days.
All parcels are dispatched in secure, discreet, and unbranded packaging.
Priority shipping with DPD, Parcel-force, DX, City-Sprint, EMS, UPS, FedEx & TNT, Signed for first-class delivery. Fully trackable. No signature is required upon collection of the package.
Lost Parcel Policy
Please contact us if your item has not been delivered within 4 working days and 7 working days. The rest of the world and we will look into it. Please include your order ID and tracking number in your message to us.
Guaranteed Delivery (tracked orders only).
If by any chance, your order hasn’t arrived within 5 business days, you’ll qualify for a free reship (tracked orders only). However, if the product has been confiscated by customs, We will offer a reship as we thrive to send all orders 100% discreetly.
We do offer interstate and worldwide shipping which is very SAFE-RELIABLE-DISCREET and We give a guarantee that your order will make it through the customs of your country.
NB: For complicated products restricted as per individual state laws;
- Double Vacuum Seal and Stealth Package on all orders so it can’t be scent detected by canine (dogs) or electronic sniffers,
- If your shipment does not arrive we can provide you with proof of shipment and you are compensated but will give no refunds unless it is our error.
- Stuff is professionally wrapped into an oily plastic, has no smell, no x-ray penetration. And cannot be detected even with the ION scanner. then packaged into a PlayStation or X-box carton so the buyer receives stuff as though receiving a newly ordered game.
- We do also send customized packages (diplomatic sealed ) that evade all customs checks. To avoid crushing, items will come in small packages. Many concentrates such as hash and amber glass can be mailed via a flat envelope. This Envelope will be shipped via mail.
- We must be alerted within 24 hours from the delivery time if anything is missing from the order, or if a product is defective. We cannot accept any notifications after 24 hours
- NB ~ Make sure there are no errors with your email address, shipping address, and phone number we don’t want orders shipped to the wrong addresses or the wrong persons.
- 100% Risk-free and Safe delivery to both Home and P.O Box Addresses.